Managers & ownership
Make room for managers to manage
Observed study finding · Survey
Gallup reports global manager engagement fell from 27% in 2024 to 22% in 2025. Its 2026 report’s full 2025 sample includes 141,444 employed respondents; that is not the manager-subgroup sample size.
- Geography
- Global; not a small-business benchmark
- Data period
- January–December 2025; comparison with 2024
- Population and sample
- Global employed respondents; the quoted result is the manager subgroup. Full 2025 sample: 263,810 adults, including 141,444 employed respondents. Manager-specific n is not stated on the cited summary.
- Source dating
- Published 8 April 2026. This is separate from the data period above.
What to examine · HourSquare analysis
A manager can have a full task list and still lack the time or clarity to support a team. Gallup’s latest workplace findings make manager capacity a useful question to investigate, rather than a reason to add another survey. Start with a short conversation about decisions that stall, conflicting priorities and work without an owner. Choose one recurring request and agree who decides, what information they need and who covers absence. Revisit the change with the manager after a month. A clearer approval path can remove friction; it is not, by itself, evidence that engagement has improved.
A small step to try · HourSquare suggestion
Put it into practice
Choose one recurring request. Write down its decision owner, required information and absence cover; review the arrangement with managers after four weeks.
How to learn from it · HourSquare suggestion
Choose a local measure
Track median request decision time and the number returned for missing information. Ask managers whether the change helped; these are suggested local measures, not an engagement score.
Keep the limit in view. Engagement is Gallup’s defined survey construct. The survey does not show that buying HR software causes engagement to improve.
Sources and dates (3)
- State of the Global Workplace 2026 (opens in a new tab)
- 2026 global data summary (opens in a new tab)Publication month stated by the source; exact release date confirmed on Gallup’s press-release hub.
- Press releases: State of the Global Workplace 2026 (opens in a new tab)
Related current workflow
Approvals and role ownershipThe Approvals workspace shows pending requests in one place. That demonstrates a workflow, not a measured engagement outcome.