COMPARISON · FACTS CHECKED 2026-09-05

CharlieHR vs HourSquare: which HR software fits your team?

Short version: CharlieHR is the better fit for a UK-only small business that wants HR admin plus optional access to qualified HR advisers, and is happy to run payroll in Xero or PayCaptain. HourSquare is the better fit for a team in any country that wants every module free, with payroll, time tracking and shift scheduling inside the same product, and for teams that need EU hosting stated in writing. CharlieHR publishes banded GBP prices from £5/month (promotional) with a 7-day trial. HourSquare is free for now. Neither has a hidden catch, but they solve different problems.

Who this is for: Teams outside the UK, teams that want payroll and timesheets in the same system as HR, and teams that would rather not pay a monthly band for core HR. Stay on CharlieHR if you need performance reviews, an ATS or HR advice hours, none of which HourSquare offers.

HourSquare
Pricing
Free for now, every module included
Free tier
Free for now, every module, no card to sign up, no trial expiry
Team size
Any size, from 1 employee up
How you buy
Self-serve signup
Hosting
EU-hosted
CharlieHR
Pricing
£5/month for 1-4 team members (promotional, regular £21/month)
Free tier
Trial only
Team size
UK small businesses
How you buy
Self-serve signup
Hosting
Not published

Vendor facts as published on 2026-09-05. (source)

Choose HourSquare if…

  • Every module is free for now, with no card to sign up and no trial expiry
  • If payroll should live in the HR tool, HourSquare runs pay natively with tax packs for 24+ countries; CharlieHR integrates with UK payroll products
  • If you track hours or shifts, HourSquare has timesheets and shift patterns; CharlieHR does not list them
  • If you need SSO, 2FA with passkeys and an audit log, HourSquare ships all three; CharlieHR lists 2FA only
  • If you operate outside the UK, HourSquare is free for now, with no GBP price bands to choose from

Choose CharlieHR if…

  • You need performance reviews or 360 feedback; HourSquare has no performance module
  • You hire often and want an ATS in the same product; HourSquare starts at the signed contract
  • You have no HR person and want access to qualified HR advisers through Charlie Grow
  • Your team is UK-only and you value published ISO/IEC 27001 and Cyber Essentials certifications

UK small businesses under roughly 50 people that want simple HR admin with optional outsourced HR advice.

Side by side

Every CharlieHR cell links to the page it was read from. HourSquare cells describe what ships today — nothing on our roadmap counts.

4 rows HourSquare leads11 even2 rows CharlieHR leads
IncludedPartialNot offeredNot published

Pricing & buying

FeatureHourSquareCharlieHR
Free tierFree for now, every module, no card to sign up, no trial expiry 7 days, no credit card required
Published pricingFree for now, every module included £5/month for 1-4 team members (promotional, regular £21/month); banded up to £754/month for 250+; excl. UK VAT
Self-serve signupNo demo or sales call needed No demo or sales call needed
Setup timeTypical setup: self-serve, no implementation project Not published
Team size fitAny size, from 1 employee up UK small businesses; pricing bands from 1-4 to 250+ team members
Hosting & GDPREU — GDPR-native: EU hosting, audit log of sensitive-data reads and record changes, personal-data export and erasure built in Not published

People & records

FeatureHourSquareCharlieHR
Employee records & directoryOne employee record, departments, positions, workplaces, self-service profile Docs & employee data: centralised HR records
Org chartLive org chart from reporting lines Not listed on product page
Documents & contractsCompany documents and per-employee files, contracts included Document storage with employee data
OnboardingTemplates, auto-start when the employee is added, tasks for IT / manager / new hire One-click onboarding, self-service, customisable checklists
OffboardingTemplates, contract termination, automatic login disable Not listed on product page

Time off & time

FeatureHourSquareCharlieHR
Leave & time offPolicies in days or hours with half days, accrual, your own leave year and part-time pro rata; balances, approvals, team calendar; personal ICS feed of your time off and holidays Leave requests, public holidays, custom leave types, calendar integration
Time trackingTimesheets and manager approval, feeds payroll Not listed on product page
Schedules & shiftsWork schedules and shift patterns Not listed on product page; Papershift listed as integration

Payroll

FeatureHourSquareCharlieHR
Native payrollPay runs, payslips, payment and accountant exports in your own layout No native payroll; Xero Payroll and PayCaptain integrations
Payroll country coverageTax packs for 24+ countries; a blank schedule with your own pay items anywhere else Not applicable; payroll via UK integrations only

Engagement & insight

FeatureHourSquareCharlieHR
Surveys & engagementSurveys, recurring pulse surveys, announcements Surveys, polls, peer 'Shout outs' with Slack
Anonymous whistleblowingAnonymous channel with two-way conversation; the case stores no reporter name or account Not listed on product page
Performance reviewsNo performance-review module today Review templates, 360 feedback, reminders, archives
Recruiting (ATS)No applicant tracking; onboarding starts at the signed contract Charlie Recruit add-on from £55/month; scorecards, blind hiring, eSignature
ReportingReports hub with CSV/XLSX export; no AI summaries yet 15 built-in templates; headcount, turnover, time-off reports

Access & security

FeatureHourSquareCharlieHR
Roles & permissionsRoles, per-employee permissions, access levels Super Admin role and delegated approvals; no permission matrix published
Audit logSensitive-data reads and changes to employee records and settings are logged Not listed on product or security pages
Single sign-on (SSO)Per-company SSO (Okta, Microsoft Entra, Google) with enforce mode Not listed on product, security or integrations pages
Two-factor / passkeys2FA and passkeys Authenticator-app 2FA per user; Super Admin can disable

Platform

FeatureHourSquareCharlieHR
Mobile appResponsive web app with a phone layout; no native iOS/Android app No app listed on vendor site; third-party listings conflict
API & integrationsPublic REST API (API keys, OAuth 2.0 client credentials) for time clocks, employees and time entries; ICS feeds and exports; no webhooks or chat integrations yet 50+ integrations (Xero, PayCaptain, Workable, Papershift); own public API not listed

Vendor facts for CharlieHR were checked on 2026-09-05. If something has changed, email support@hoursquare.com and we will fix it within a day.

About CharlieHR

UK-focused HR admin platform for small businesses, sold in headcount-banded monthly plans with optional recruiting and HR-advice add-ons.

Where CharlieHR is genuinely strong

  • Fully published banded pricing with a £5/month entry band for 1-4 people
  • 7-day trial with no credit card; self-serve signup
  • Charlie Grow add-on gives access to CIPD-qualified HR advisers, policies and handbooks
  • ISO/IEC 27001 and Cyber Essentials certifications published
  • Perks marketplace with over 30,000 deals bundled into the core plan

Where it tends to fall short for our typical buyer

  • UK-only focus; GBP pricing and UK payroll integrations
  • No native payroll; relies on Xero or PayCaptain integrations
  • Add-ons cost far more than core (Grow from £200/month vs core £47/month at 5-14 people)
  • No time tracking, shift scheduling, SSO, audit log or native mobile app listed on vendor site
  • Public API not documented on vendor site; integration depth via third-party unified APIs

Public reviews: G2 4.6/5 · Capterra 4.7/5 (source)

Pricing: what each side publishes

CharlieHR prices in pounds by headcount band rather than per employee. The vendor pricing page lists £5/month for 1–4 team members as a promotional rate (regular £21/month), £47/month for 5–14 people, and bands up to £754/month for 250+, all excluding UK VAT. There is a 7-day trial with no card and no free plan. Add-ons sit on top: Charlie Recruit from £55/month and Charlie Grow (HR advice, policies, handbooks) from £200/month, which is more than four times the core plan at the 5–14 band. HourSquare is free for now, every module, no card to sign up and no trial expiry. There is no minimum seat count and no annual commitment.

Where CharlieHR is stronger

CharlieHR has three things HourSquare does not: a performance module with review templates and 360 feedback, an applicant tracking add-on with scorecards and blind hiring, and Charlie Grow, which gives a company without an HR person access to CIPD-qualified advisers. It also publishes ISO/IEC 27001 and Cyber Essentials certifications and includes a perks marketplace in the core plan. If your team is UK-based, already runs payroll in Xero or PayCaptain, and wants reviews and hiring in the same tool, CharlieHR covers more of that surface today.

Where HourSquare is stronger for a self-serve team

HourSquare runs payroll natively: pay runs, payslips, payment and accountant exports, with tax packs for 24+ countries, so you do not need a second tool for pay. It also ships timesheets with manager approval, shift patterns, offboarding templates with automatic login disable, recurring pulse surveys, an anonymous whistleblowing channel, per-company SSO (Okta, Microsoft Entra, Google), 2FA with passkeys and an audit log of sensitive-data reads and record changes. On CharlieHR, time tracking, shift scheduling, SSO, audit log and offboarding are not listed on the vendor site, so we mark them unknown rather than absent. HourSquare states EU hosting; CharlieHR states GDPR compliance but does not publish a hosting region.

Migration: CSV export, no connector

There is no direct connector between CharlieHR and HourSquare. Moving means exporting your employee records and leave data from CharlieHR as CSV, then setting up HourSquare from those files. HourSquare's public API covers time clocks, employees and time entries but does not import records, so nothing syncs automatically between the two. Plan for an afternoon on a team of 10, and keep CharlieHR read-only for one pay cycle if you use its integrations for payroll.

How to decide

  • You need performance reviews, an ATS, or HR adviser hours: CharlieHR.
  • You are UK-only and payroll already lives in Xero or PayCaptain: CharlieHR.
  • You want payroll, timesheets and shifts inside the HR tool: HourSquare.
  • You want the full product free for now: HourSquare.
  • You need EU hosting written down, SSO and an audit log: HourSquare.
  • You need a native mobile app today: neither vendor lists one; HourSquare is a responsive web app with a phone layout.

Frequently asked

Does CharlieHR publish its pricing?
Yes. The vendor pricing page lists headcount bands in GBP: £5/month for 1–4 team members as a promotional rate (regular £21/month), £47/month for 5–14 people, and bands up to £754/month for 250+, excluding UK VAT. Add-ons are priced separately: Charlie Recruit from £55/month and Charlie Grow from £200/month. There is a 7-day trial with no card and no free plan. HourSquare is free for now.
Where is CharlieHR data hosted, and is it GDPR compliant?
CharlieHR states GDPR compliance and publishes ISO/IEC 27001 and Cyber Essentials certifications, but its security page does not name a hosting region, so we mark hosting as not published. HourSquare is hosted in the EU, logs sensitive-data reads and changes to employee records and settings, and offers export and deletion from the product.
How do I switch from CharlieHR to HourSquare?
Export your employee records and leave data from CharlieHR as CSV and set up HourSquare from those files. There is no connector, and HourSquare's public API does not import records, so the move is a one-time file transfer rather than a sync. For a team of 10, plan for an afternoon.
Does CharlieHR run payroll?
No. CharlieHR has no native payroll; it integrates with Xero Payroll and PayCaptain for UK pay runs. HourSquare runs payroll inside the product with pay runs, payslips, payment and accountant exports, and tax packs for 24+ countries.

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